Coding bootcamp website
Turning interest in tech careers into course enquiries
The challenge
TripleTen needed more consultation requests for its paid courses in Latin America. The courses were expensive, so purchases alone didn’t give us enough data to optimise ad targeting. We had to find ways to attract and convert a relevant audience with little purchase data to work with.
My role
I designed the landing pages and free-course experience in LATAM Growth, covering the journey from the first visit to payment. As the team’s product designer, I reported to the Head of Growth.
I worked closely with the platform team to keep the experience consistent before and after payment. My focus was acquisition and activation; theirs was retention and course completion.
Too few conversions to train ad targeting
The courses were expensive, so final conversions were scarce. Enquiries and free-course starts were also too infrequent to give automated ad targeting enough learning data.
We added a smaller first step: “Choose a profession”. The click required little commitment but showed interest in exploring the courses. Tracking it gave the performance marketing team a larger sample of relevant visitors to use in campaign optimization.
A visual style that resonated with the audience
In our LATAM research, participants responded better to bright colours than to a muted palette. We used large blocks of orange and green across the page.
I reused profession illustrations from the US design team’s platform assets. They helped explain each profession and kept the visual language consistent from the landing page into the free course. The US team’s art director guided the visual direction.
Hesitation at the consultation form
Interested visitors could still hesitate before asking for advice. We tested photos of TripleTen’s career advisors to build trust at the consultation form. In follow-up conversations, leads said they had doubted their abilities and felt embarrassed about asking questions before signing up.
A standalone photo beside the text did not produce the same improvement. Small, circular portraits placed within the heading increased form conversion by 0.5%; the result was statistically significant. The avatars may have made the advisors feel more like people visitors could talk to, rather than another promotional image.
Ten days for a page iteration
The marketing team also needed to keep improving the pages after the initial design. An iteration took ten days on average. I turned the finished design into reusable templates for developers to implement in the CMS.
Marketers could then build, adapt and test consistent pages independently. Average iteration time fell to three days.
Impact
An earlier signal for ad targeting
The first CTA gave the performance marketing team a more frequent signal of relevant interest to use in automated targeting.
+0.5% form conversion
The version with career advisor avatars produced a statistically significant increase in conversion.
10 → 3 days per page iteration
Reusable CMS templates let marketers build and test consistent pages independently.
Overall funnel results are confidential.